eramp, a strategic approach to accessibility, fingerspelling 'eramp quality'

Our Team

Bill Shackleton - President

Photo of Bill ShackletonBill is the founder of E-Ramp Inc. He has been a leader in the technical accommodation of persons for disabilities for over 15 years. He is an expert in web accessibility for persons with disabilities and has a solid foundation in web based programming and Active Server Pages. He has taught Microsoft FrontPage web design and Network administration, along with other computer courses at Heritage College. He is currently working with the Canadian Government's Chief Information Office (CIO) to develop an Enterprise-Wide Architecture for Accessibility.

As the consultant for the Access for All through Technology interdepartmental taskforce, he provided a 170 page study and ongoing technical expertise to the project. The resulting recommendations of the "Lyrette Report" are currently in the process of leveling the playing field for all public service employees with disabilities.

He developed the Accessibility Action Plan for Industry Canada's Information Highway Applications Branch (IHAB) helping to facilitate not only an inclusive agenda, but an agenda of inclusion. Among other projects, he has provided the Technical Requirements Document for the development of a virtual Adaptive Computer Technology (ACT) Centre, installed a LAN-based TTY system to enhance services to hearing impaired clients, provided accessibility consulting services to public service webmasters through the Government of Canada's Web Accessibility Testing Service and provided customized extranet systems support to key initiatives such as the National Disability Agenda and the Access Working Group. He is a Certified Microsoft Professional.

David MacDonald - Vice President

Photo of David MacDonald

A native of Ottawa, David MacDonald has been with E-Ramp nine years. He knows the pulse of the disability community.

David's previous career included performing on Broadway, and in the US National Tour of "Cats." He also co-starred in films for Paramount and Columbia Pictures.

By invitation, David attended a conference in Los Angeles on "Disability and the Media" which explored the portrayal and employment of people with disabilities in Hollywood. The session was attended by directors, actors, technicians and marketing people including Michael Shultz, the director of "Touched by an Angel."

David is an Invited Expert on the Web Content Accessibility Guidelines Working Group (WCAG WG) of the W3C, the internet authority responsible for governing the rules of the World Wide Web. These guidelines on accessibility have been adopted by most governments including the Canadian Federal Government. He is the only Canadian consultant on the 22 member WCAG team. He was the accessibility consultant chosen by to develop their global web accessibility policy, and has consulted for:

  • Intel Corporation (Lead accessibility strategic advisor for their web presence)
  • Bank of America
  • Royal Bank of Canada
  • Citizen Bank of Rhode Island
  • Canada Mortgage and Housing
  • ScotiaBank
  • TD Bank
  • Ontario Disability Support Program ODSP
  • Health Canada
  • The Canadian Space Agency
  • The National Research Council
  • The Royal Canadian Mounted Police
  • Assistive Devices Industry Office of Industry Canada
  • and others

David helped build the Accessibility Procurement Toolkit (APT). . He participated in the Provincial Government's round table discussions on the proposed Ontarians with Disabilities Act. He lectured on computer access for persons with disabilities for the First Nations Education Conference in Quebec City, University of Ottawa, National Institute of Disability Management and Research (NIDMAR)in Vancouver and Corrections Canada in Montreal. He was director of the day program of the International Day of Disabled Persons at the Ottawa Congress Centre. In December 2006 he was featured in Voice of America's radio and print article about accessibile web design. The web accessibility article is here.

His articles have been featured in disability publications including Abilities magazine. Last year he was granted a patent by the Canadian Intellectual Property Office for a zero force keyboard for persons with disabilities. The US National Job Accommodation Network (JANCANA) has recommended this keyboard. He was on beta test teams for disability software companies such as Madentec Corporation, Peak Technology Inc., and was responsible for bug fixes to Windows Accessibility features in Microsoft Windows XP.

He is familiar with the Common Look and Feel Policy, W3C/WAI guidelines, Electronic Service Delivery, Connecting Canadians/ Government On Line, and the Accommodation for persons with disabilities Policy. His four years at the ADIO (Industry Canada) fully exposed him to all these initiatives. His first language is English and he is able to communicate well in French. He is a graduate of the University of Ottawa, B. Com (Magna cum Laude).